Terms of Service
Last Updated: July 11, 2026
1. Diagnostics and Scheduling
By submitting a service request or scheduling form on our website, you request a diagnostic visit to your residential address. All scheduling bookings are tentative until our office coordinates directly with you to confirm availability.
2. Upfront Pricing & Estimates
We provide clear, written, upfront pricing options for all repairs before work begins. Diagnostic fees cover the initial dispatch and identification of system symptoms. Homeowners are under no obligation to purchase repairs.
3. Homeowner Authorization
An adult homeowner over the age of 18 must be present on-site during the diagnostic visit to approve estimates and provide access to equipment.
4. Contractor Licensing Notes
Rayside Heating & Air operates in compliance with California HVAC contractor licensing regulations. Full license information is available by contacting our local operations center.